Thank you for shopping at 3DollarVector. We value your satisfaction and aim to provide you with high-quality vector designs at affordable prices. Please read our refund and return policy carefully to understand your rights and options.
1. Digital Products — No Returns or Exchanges
Since our products are digital vector files, we do not accept returns or exchanges once the purchase is completed and the files are downloaded. All sales are final.
2. Refund Eligibility
We only offer refunds in the following exceptional cases:
- The file you received is corrupted or not downloadable.
- You were charged incorrectly or more than once.
- You purchased the wrong product due to a technical error on our website.
If you believe your purchase qualifies for a refund, please contact us within 7 days of your order date with your order number and a detailed explanation.
3. How to Request a Refund
To request a refund, please email us at:
admin@3dollarvector.com
Include:
- Your order number
- Email address used for purchase
- Description of the issue
- Any relevant screenshots (if applicable)
We will review your request and respond within 3 business days.
4. Refund Processing
Approved refunds will be processed via the original payment method within 7 business days. Please note that it may take additional time for your bank or payment provider to reflect the refund.
5. Cancellation Policy
Orders cannot be canceled once payment is processed, as our downloads are available instantly.
6. Support
If you need assistance with downloading or using your vector files, please contact our support team — we are here to help!
Thank you for choosing 3DollarVector!